Privacy Policy
Last updated: January 2026
Our Commitment to Privacy
At Velara, we believe privacy is a fundamental right. We've designed our AI companion with privacy at its core, ensuring your conversations and data remain protected.
In short: We collect only what's necessary, we never sell your data, and you remain in control of your information at all times.
Information We Collect
When you use Velara, we may collect the following information:
- Wallet Address: Your public wallet address when you connect your Web3 wallet for authentication.
- Conversation Data: Messages exchanged with Velara to provide personalized responses and memory features.
- Usage Analytics: Anonymous usage patterns to improve our service (never linked to your identity).
- Preferences: Settings and preferences you explicitly choose to save.
How We Use Your Information
Your information is used exclusively to:
- Provide and personalize the Velara AI experience
- Maintain conversation context and memory features
- Improve our AI's responses and capabilities
- Ensure the security of our platform
- Communicate important service updates
Web3 & Blockchain Privacy
Velara embraces Web3 principles:
- No Email Required: Authenticate solely with your wallet — no personal details needed.
- Decentralized Identity: Your wallet address is your identity; we don't link it to real-world information.
- On-Chain Transparency: Any blockchain interactions are visible on public ledgers by design.
Data Storage & Security
We employ industry-leading security measures:
- End-to-end encryption for all conversations
- Secure, encrypted data storage
- Regular security audits and penetration testing
- Strict access controls for our team
Your Rights & Controls
You have complete control over your data:
- Access: Request a copy of all data associated with your wallet
- Deletion: Delete your conversation history at any time
- Portability: Export your data in standard formats
- Opt-out: Disable memory features while still using Velara
Third-Party Services
We integrate with select third-party services:
- Wallet providers (MetaMask, WalletConnect, etc.) — for authentication only
- Blockchain networks — for identity verification
- Analytics services — using anonymized, aggregated data only
We never share your personal conversations or identifiable data with third parties.
Cookies & Tracking
We use minimal, essential cookies to:
- Maintain your session
- Remember your preferences
- Ensure security
We do not use tracking cookies or participate in advertising networks.
Updates to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated through our platform. Continued use of Velara after updates constitutes acceptance of the revised policy.
Contact Us
Questions about our privacy practices? We're here to help.
Email: privacy@velara.ai